O2 and CETIN are committed to building a responsible, future-ready telecommunications ecosystem that enables secure, inclusive, and sustainable connectivity and digital services.an. Our efforts and resources are focused where we believe they make the biggest difference.
CETIN plays a critical role as the provider of reliable, high-capacity telecommunications infrastructure, while O2, as a key CETIN customer, builds on this foundation to deliver customer facing services, from voice and broadband to digital, security, and content solutions, that help individuals, businesses, and communities thrive in the digital environment.
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PPF Telecom Holding's sustainability strategy
Reducing our environmental footprint
We recognise our responsibility to minimise the environmental impacts of our operations and value chain. Both O2 and CETIN implement environmental and energy management systems aligned with ISO standards and continually invest in more efficient and low-carbon technologies.
Key commitments:
Decarbonisation and energy efficiency
- Progressively reducing Scope 1 and 2 emissions, supported by investments in energy efficient network technologies, improved cooling systems, and optimisation of data centres and infrastructure.
- Increasing the share of electricity from renewable sources.
Circular economy and responsible resource use
- Extending the useful life of network elements and customer facing equipment through recovery, refurbishment, and reuse.
- Promoting responsible device lifecycle management, including take back programmes, repair services, and e waste collection in stores and offices.
Waste prevention and recycling
- Systematic separation, recycling and safe handling of hazardous and electronic waste.
- Joint initiatives to reduce packaging, phase out single use materials, and integrate circularity principles into procurement.
Putting people at the centre
We recognise our responsibility to minimise the environmental impacts of our operations and value chain. Both O2 and CETIN implement environmental and energy management systems aligned with ISO standards and continually invest in more efficient and low-carbon technologies.
Key commitments:
Health, safety and wellbeing
- Zero harm mindset supported by certified health and safety management systems, targeted training, and risk mitigation programmes for both field technicians and office-based staff.
- Physical and mental wellbeing programmes, flexible work options, and dedicated wellbeing initiatives.
Diversity, Equity and Inclusion
- A DEI approach that actively promotes equal opportunities, inclusive leadership, and gender balance—especially in technical and leadership roles.
- Unconscious bias training, transparent recruitment, and respect for free association and collective bargaining.
Learning, development and talent growth
- Comprehensive training programmes covering technical skills, digital capabilities, leadership, and customer experience.
- Structured talent development frameworks and succession planning to strengthen long term organisational capabilities.
Accelerating technology for good
As leading telecommunications providers in Czechia, O2 and CETIN support digital transformation and enable society to benefit from modern technologies safely and inclusively.
Key commitments:
Secure and resilient networks
- Investment in state-of-the-art network infrastructure, including 5G deployment, fibre expansion, and advanced cybersecurity capabilities.
- Integrated information security management systems and continuous monitoring to ensure the confidentiality, integrity and availability of data.
Customer protection and digital safety
- Ongoing expansion of security solutions such as firewalls, anti DDoS and device protection services.
- Public facing digital literacy and online safety programmes, including O2 Smart School and community training initiatives.
Supporting digital inclusion
- Ensuring widespread, reliable access to digital services across regions and customer segments.
- Partnerships with schools, NGOs, and community organisations to help vulnerable groups participate safely in the digital world.
Acting with transparency and integrity.
PPF Telecom Holdings is committed to responsible corporate governance, ethical behaviour, and transparent engagement with stakeholders.
Key commitments:
Strong governance and oversight
- Clear ESG governance roles, including oversight mechanisms, and regular reporting to senior leadership.
Ethics, compliance, and anti corruption
- Robust compliance frameworks, including Codes of Ethics, conflict of interest management, and whistleblowing channels.
- Mandatory training for employees on ethical conduct, cybersecurity, data protection, and sustainability.
Responsible and sustainable supply chain
- Supplier Code of Conduct outlining expectations on human rights, environmental responsibility, and business ethics.
- Risk based supplier assessments and continuous supplier engagement on ESG topics.